Last updated: 22 July 2026
This Privacy Policy explains how Scopus Publication Service collects, uses, stores, and protects information submitted through this website, email, telephone, WhatsApp, enquiry forms, and support chat.
Information we collect
We may collect your name, email address, telephone or WhatsApp number, requested service, target deadline, project description, chat messages, uploaded-file details, and limited technical information needed to operate and secure the website.
How we use information
We use information to respond to enquiries, prepare quotations, deliver agreed publication-support services, send service communications, manage human support, maintain business records, prevent misuse, and improve website reliability.
Research materials and confidentiality
Manuscripts and related files are used only for the service you request. Access should be limited to authorised personnel and service providers who need the material to perform agreed work. Do not submit passwords, payment-card details, or unnecessary sensitive personal information through website chat.
Service providers
Website hosting, email hosting, file-transfer, communications, and security providers may process limited information on our behalf. They receive only the information reasonably necessary to provide their service.
Data retention
We retain enquiry, communication, and project records only for as long as reasonably necessary for service delivery, administration, security, dispute resolution, and applicable legal obligations. Records may then be securely deleted or anonymised.
Your choices
You may request access to, correction of, or deletion of your personal information where applicable. You may also ask us to stop non-essential communications. Some records may need to be retained when required for legal, security, or contractual reasons.
Cookies and technical data
The website may use essential browser storage or cookies required for preferences, security, forms, and administrative sessions. We do not use these tools to make journal acceptance decisions or evaluate academic merit.
Contact
For privacy or data-handling questions, email info@scopuspublicationservice.com.